Contact Us + Return Policy
Have any questions about clothing sizing or your order? Feel free to contact us at info@honeylotusboutique.com!
RETURN & EXCHANGE POLICY
As we are a small business, we do not issue refunds to your initial payment method. We only offer store credit in the form of an e-gift card. If you would like to return or exchange an item, please follow the below steps:
- Reach out to us via email with your order number, the item you would like to return/exchange, and the reason for your requested return/exchange.
- We will respond with our shipping address to send the return/exchange to. Return shipping is to be paid by the customer.
- Requested returns/exchanges normally will be processed within 5 business days. You will then receive a return confirmation email that includes your e-gift card/new tracking information.
OTHER RETURN DETAILS
- We are not responsible for stolen return packages.
- All accessories are final sale.
- Customer is responsible for paying for return shipping.
- In order to be eligible for a return, items must be unworn and unwashed.
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You have 15 days from the date of delivery to return any eligible items.
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Store credits issued for returns do not include any original shipping costs paid.
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Store credits for Honey Lotus Boutique in the form of e-gift cards do not expire.
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If you mail us an ineligible return item, we will send the item back to you and you will be responsible for any return postage paid by Honey Lotus Boutique.